Privacy Policy

1. Introduction
Zombie Molecule Ltd, is a company registered in England and Wales, trading at 124 City Road, London, England, EC1V 2NX (“we,” “us,” “our”). This Privacy Policy explains how we collect, use, and protect your personal data when you visit our website, use our services, or interact with us.

We are committed to protecting your privacy and complying with the UK General Data Protection Regulation (UK GDPR) and Data Protection Act 2018. By using our website and services, you agree to the collection and use of your information in accordance with this policy.

2. Data We Collect
We collect and process the following categories of personal data:

  • Personal Identifiers: Name, email address, phone number, company name, and job title.

  • Technical Data: IP address, browser type, device information, and website usage statistics.

  • Communication Data: Correspondence sent via email, chat, or contact forms.

  • Billing Data: Payment information when purchasing our services (processed securely via third-party payment providers).

  • Cookies & Tracking Data: See our Cookie Policy for more details.

3. How We Use Your Data
We use personal data to:

  • Provide and improve our services.

  • Respond to enquiries and support requests.

  • Process transactions and manage billing.

  • Send updates, newsletters, and marketing (only with your consent).

  • Analyse website usage to enhance user experience.

  • Comply with legal and regulatory obligations.

4. Legal Basis for Processing
We process your personal data based on one or more of the following legal grounds:

  • Contractual Obligation: When necessary to fulfil our contractual commitments to you.

  • Legitimate Interest: When processing is required to improve our services, ensure security, and provide business insights.

  • Legal Compliance: When required by law, such as financial record-keeping.

  • Consent: When you explicitly agree to receive marketing communications.

5. Data Sharing & Third Parties
We may share your data with:

  • Service Providers: Third-party vendors assisting with payments, hosting, analytics, and marketing (e.g., Stripe, Google Analytics).

  • Legal & Regulatory Authorities: When required by law or to enforce our legal rights.

  • Business Transfers: In the event of a merger, sale, or acquisition.

We do not sell your personal data to third parties.

6. Data Security & Retention
We implement technical and organisational measures to protect your data. While we take reasonable steps to secure your personal information, no method of transmission over the internet is 100% secure.

We retain your data only for as long as necessary to fulfil our legal, contractual, and business obligations.

7. Your Rights Under UK GDPR
Under UK GDPR, you have the following rights:

  • Right to Access: Request a copy of the personal data we hold about you.

  • Right to Rectification: Request corrections to inaccurate or incomplete data.

  • Right to Erasure: Request deletion of your personal data (subject to legal obligations).

  • Right to Restriction: Request limited processing under certain circumstances.

  • Right to Data Portability: Request data transfer to another service provider.

  • Right to Object: Opt out of direct marketing or processing based on legitimate interests.

To exercise these rights, contact us at tpd@zombiemolecule.com.

8. Cookies & Tracking Technologies
We do NOT use cookies to enhance user experience and track website performance.

9. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the privacy practices of external websites.

10. Updates to This Privacy Policy
We may update this policy periodically. Significant changes will be communicated via our website or email.

11. Contact Us
For questions or concerns about this Privacy Policy or your data rights, contact us at:

Zombie Molecule Ltd
124 City Road, London, England, EC1V 2NX
Email: tpd@zombiemolecule.com